Radiation Oncology Services

Patient and Family Resources

Billing Department

The Radiation Oncology Billing Office submits claims to insurance companies, government programs such as Medicare and Medicaid or to any other payer indicated by you. During the first week of your radiation treatment, a Financial Counselor may meet with you. The Financial Counselor will discuss your insurance benefits relating to radiation therapy and answer any questions you may have about any payments you will be responsible for. At the same time, you will receive a general explanation of the billing process.

  • You can reach a Financial Counselor to answer your questions at (810) 768-8059.       
  • Counselors are available Monday through Friday, between the hours of 8 am and 4 pm.

Skin Care Information

  • Gently cleanse the affected skin once per day with warm water and mild soap (Dove).
  • Avoid using hot water on the affected
  • Avoid using a washcloth to cleanse the Instead, gently hand wash the affected area.
  • Apply recommended moisturizers to the skin as
  • Do not use any moisturizers two hours before
  • You may use deodorant, but it must be aluminum ·
  • Avoid using any scented products which may possess chemical irritants and induce
  • Avoid extremes temperatures on the treatment area such as a heating pad, hot tubs,
  • swimming pools, and saunas.
  • Avoid rubbing, scratching, and massaging the skin within the treatment area.
  • Check the skin at the treatment site Report any changes to your nurse or doctor.
  • Protect the skin in and around the treatment area from the extremely hot or cold temperatures, especially in the summer and winter.
  • Wear soft, loose-fitting, lightweight clothing to cover the treated
  • Always protect the treated area from chemicals, such as cleaning products that can cause irritation.
  • Do not shave the treatment area if you must use an electric
  • The area being treated will always be more sensitive than the rest of your skin, continue to protect the area from the sun exposure after your treatment PABA- free sunscreen with a minimum SPF 30 should be used whenever you are outdoors during the summer and winter. Sunscreen should be reapplied every 2 hours and after swimming.
  • Do not use tape, bandages, or medicated patches in the treatment

Genesys Hurley Cancer Institute

302 Kensington Avenue
Flint, MI 48503

810-762-8226 | 888-762-8675

Genesys Health System
Hurley Medical Center
Michigan Cancer Consortium


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